We have adapted to the changing economy and have grown and expanded to serve our clients.
Below are the IT related services that we now offer.
Evaluate the maturity of your IT organization which includes assessing the structure, processes, and capabilities to deliver value to the organization. This also includes an in-depth needs analysis by conducting interviews with key stakeholders, IT staff, and relevant department heads.
Ensure IT provides the necessary infrastructure to support agreed goals and objectives for all services. This includes assessing the physical datacenter including security, capacity, availability and service continuity. Additionally, all environments that support the production environment fall within this scope.
Review the service portfolio to ensure that all business requirements are addressed, properly prioritized, and translated into proper technical solutions.
Evaluate the current performance against documented performance goals and provide recommendations to remediate areas of concern.
Preparation and delivery of findings in a final written report which includes a presentation of recommendations to the leadership team.
Review and develop IT security policies to ensure that the integrity of assets and information is maintained and handled in an authorized manner.
Address significant gaps by executing service improvement plans focused on primary areas of concern. Develop and Implement Best Practices and Standards. Develop and update documented IT service management processes and procedures to reflect industry best practices based on frameworks, standards, and certifications such as ITIL, ISO 20000 and ISO 27001.
Assist long-term planning by creating a five-year technology roadmap aligned to and in support of the business plan.
Support resource capacity planning by providing additional IT capacity to tackle projects or temporary increases in capacity demand.
Facilitate and manage the risk of transitioning on-premise services to cloud service providers. This includes evaluation cloud service providers, choosing technology partners, and managing all transitioning projects.
Identify and mitigate risk, assist with prioritizing continuity requirements, and assess impacts of business disruption. Plan, develop, and test disaster recovery for critical IT services in support of business continuity.
We develop and deliver a custom curriculum to meet learning objectives and professional development goals. This includes but is not limited to:
**We will develop and deliver training to meet your learning objectives based on your organizational requirements